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Privacy Policy

 

This privacy policy has been compiled to serve better those who are concerned with how their 'Personally identifiable information' (PII) used online. PII, as used in US privacy law and information security, is information that can be utilized on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

What personal information do we collect?

Possible Personal Information Collected
Personal information is:
 

  1. an individual’s first name and last name in combination with any of the following:

    • phone number

    • e-mail address

    • address

 

When do we collect information?

Lifestyles Realty Group obtains personal information in the following ways:

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  1. in lease applications a prospective tenant completes;

  2. in other real estate related forms the customer or client completes in or related to a transaction; and

  3. We collect information from you when you fill out a form or enter information on our site

 

How do we use your information?

Personal Information from Prospective Tenants: The personal information that prospective tenants provide to this company is primarily used to obtain consumer reports (credit checks). It may also be used to perform background checks and rental history searches. The information in the consumer reports may be discussed with landlords for whom this company manages the property.

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Personal Information from Owners of Properties Managed by the Company: When this company acts as a property manager for a property owner; the company uses the property owner’s personal information only: (a) to deliver the required management services; (b) to file any required reports with governmental agencies (for example, the IRS); (c) to establish ACH deposits, or (d) for other purposes the property owner may authorize, such as providing utilities.

 

Personal Information from Clients: When this company represents a person (buyer, seller, landlord or tenant) in a transaction the agent servicing the client may, on the client’s behalf and at the client’s instruction, convey personal information he or she provides to the agent to service providers (for example, mortgage lenders and title companies) as those service providers may require for the products or services the client needs or requests. If this company represents a prospective tenant in a lease transaction, the personal information may, on the tenant’s behalf and with the tenant’s knowledge, be discussed with and provided to landlords or their agents. This company and its agents exercise reasonable discretion when discussing any personal information with others.

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We may use the information in the following ways:

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  • To improve our website to serve you better.

  • To allow us to service you better in responding to your customer service requests.

  • To quickly process your transactions.

  • To send periodic emails or text messages regarding products and services.

 

How do we protect visitor information?

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Written files in this company are kept under lock and key.  Electronic records are protected by an access name and password assigned to persons in this company.  This company and its agents exercise reasonable discretion when discussing any personal information with others and release personal information to others only as described by this policy.  This company does not permit its employees or agents to make copies of consumer reports or records of insurance claims. The consumer reports retained in the company’s files are not to be accessed in the future as a convenience to customers or clients. 

The individual agents that work with this company are independent contractors and the agent with whom a customer or client works with may maintain a separate transaction file. The company instructs its agents to not permit other persons to access the personal information in files the agents maintain. The company instructs its agents to protect the personal information in the agent's’ files in the same manner as described in this policy.

 

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. We implement a variety of security measures when a user submits, or accesses their information to maintain the safety of your personal information.

 

Third Party Disclosure

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We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with notice or the party is a direct affiliate. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

Third party links

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Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

Access to Personal Information?

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The following persons have access to personal information in this company’s files:

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  1. the agent or broker who is servicing or coordinating the transaction;

  2. the office manager to whom the agent reports; and Property Manager, Assistant Property Manager, and Receptionists.

  3. application processors;

  4. employees who need to access the information to assists agents, brokers, accountants, office manager in processing or performing a task.

 

Property owners for whom the company manages properties do not have access to personal information in the company’s files. However, the company and its agents may discuss the information in a tenant’s consumer report or lease application with a property owner. Copies of such information are provided to the landlord only: (1) with the tenant’s consent; or (2) if the company ceases to be the property manager and the landlord requests that the files be sent to the landlord, the landlord’s attorney, or the new property manager.

 

Personal information from a buyer, seller, landlord, or tenant may be discussed with others (such as mortgage lenders or prospective landlords) only as is reasonably necessary to negotiate or close the transaction or to provide the services the customer or client seeks from this company.

 

This company may, at the customer’s or client’s request, provide personal information to service providers in a transaction such as a title company or mortgage company if it is necessary to expedite or complete a transaction.

 

If the company is required by law to allow others to access the personal information in the company’s files, the company will comply with the law (for example, compliance with court orders, subpoenas, or governmental investigations). The company will also allow law enforcement agencies access to personal information to cooperate with such Investigations.

 

Disposal of Personal Information

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Personal are not to destroy documents without permission of management. The company uses reasonable measures to dispose of personal information. Personal information is usually disposed of by shredding or burning documents, erasing electronic files by means that make the files unreadable or undecipherable, or by eradicating personal information from documents or electronic files in ways that make the personal information Unreadable.

 

Erroneous Records:

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If this company erroneously reports information to a consumer reporting agency, the company will act to correct the information in the company’s records and request the reporting agency to correct the information in its records promptly after the company has learned and determined that the report was in error.

 

If this company maintains an erroneous record that a consumer has issued a dishonored check, the company will promptly delete the record after the company and consumer agree that the information is in error or after the consumer provides the company with a law enforcement agency report stating that the dishonored check was not authorized. Notice: This Company asks any person who provides personal information to this company or one of its agents to identify the information at that time as “personal information.”

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To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

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  • We will notify the users via email within seven business days

  • We will notify users via phone call within seven business days

  • We will notify the users via in-site notification within seven business days

  • We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and prosecute non-compliance by data processors.

 

We collect your email address to:

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  • Send information, respond to inquiries, and other requests or questions.

  • We may also send you additional information related to your product and service.

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

 

Contacting Us

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If there are any questions regarding this privacy policy, you may contact us using the information below.

 

Lifestyles Realty Group, LLC

https://www.thelifestylesrealtygroup.com

info@thelifestylesrealtygroup.com

(941) 479-2544

(941) 479-2544

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